The Pennsylvania attorney general filed legal action against Golden Living on Wednesday for allegedly failing to provide basic services at nursing homes in her state.

The Pennsylvania attorney general filed legal action against Golden Living on Wednesday for allegedly failing to provide basic services at nursing homes in her state.


"As we allege, these companies profited at the expense of our most vulnerable residents," Pennsylvania Attorney General Kathleen Kane stated in a news release. "These facilities promised to provide the care needed by residents and then failed to meet residents’ most basic human needs. That is simply unacceptable."


The lawsuit was filed against Fort Smith-based Golden Gate National Senior Care, which manages and operates 36 facilities in Pennsylvania. Its subsidiaries are commonly known as Golden LivingCenters, of which 14 are named in the lawsuit.


The lawsuit alleges violations of the Unfair Trade Practices and Consumer Protection Law by deceiving consumers through marketing practices.


"The company advertised it would keep its residents clean and comfortable while providing food and water at any time," the lawsuit states. "But its facilities were understaffed, leaving residents thirsty, hungry, dirty, unkempt and sometimes unable to summon anyone to help meet their most basic needs, such as going to the bathroom."


The legal action seeks permanent injunctive relief prohibiting Golden Living from engaging in the allegedly deceptive and unlawful business of which it is accused. In addition, it seeks $1,000 per violation of the law, or up to $3,000 for every violation involving a person 60 years old or older. The action also seeks restitution for consumers, injunctive relief and costs of litigation.


A call seeking comment from Golden Living officials was not returned as of press time Thursday.